Applying for Reimbursement
In the case where you have had to pay for a medical service that is a covered benefit under your insurance policy, you will be required to submit your receipts, the original bill from the provider where it shows your payment, and the completed and signed claim form. It is recommended that you keep a copy of all documents submitted to your insurer for your records.
This information should be mailed to the address listed below.
It is important to note that reimbursements are handled in the country where you are insured and inquiries should be made by calling the phone number on the back of your insurance identification card or by e-mail to your insurer directly. This information should be mailed to the address listed below. Oympus would be happy to assist you by forwarding your reimbursement documents to your insurance company.
Volkswagen Group Services and Global Excel are dedicated to assuring that you gain access to health care in the US in an efficient and cost effective manner. Volkswagen Group Services has chosen Global Excel because of its unique customer services and we look forward to providing those for your convenience.
Please feel free to use the dedicated address or contact numbers for any questions you might have at any point during the process.
Postadresse:
Volkswagen Group Services GmbHcaregroup/Auslandsservice
Major-Hirst-Straße 11
D-38442 Wolfsburg
Tel +49 5361 8344-1188
Fax +49 5361 957 57895
Email address: [email protected]